Is iMemories Any Good? FAQ (2026)
Is iMemories any good?
If you're asking "is iMemories any good," the honest answer is: it depends on your situation. iMemories is a service designed to convert home movies and photos into digital files you can stream, download, and share.
It handles a wide range of formats. Film reels, VHS tapes, photo prints, slides. If you have boxes of old media and no working way to play or view it, a service like this may be worth a look.
Whether it's good for you comes down to two things: how much old media you have, and whether the per-item pricing fits your budget. The rest of this FAQ breaks both of those down.
What is iMemories?
iMemories is a photo and video digitization company. You mail in your originals — tapes, film, prints, slides — and they convert them into digital files.
Once your media is digitized, you can view it through the iMemories app on a phone, tablet, laptop, or smart TV. That means the memories sitting in a closet can become something you actually watch again.
The company also offers an optional AI enhancement called McKenzie AI. It's an add-on, priced separately from the base conversion.
Is iMemories legitimate?
In the sense that you're buying direct, yes. Purchasing on the offer page means buying from iMemories itself, which has partnered with GiddyUp — a curator of innovative products — to present the offer.
The offer page states the company has digitized memories for over a million customers. That figure is the company's own claim, not an independent audit. Keep that distinction in mind.
One practical tip: this is a mail-in service. Use the official offer page and keep your tracking information. You're sending original, irreplaceable media through the mail, so the paper trail matters.
Is iMemories a legit company? Is it a reputable company?
iMemories presents itself as the inventor of its digitizing process. It sells directly rather than through third-party retailers.
The offer page lists an American phone number and describes a track record of digitizing memories. It does not name an independent body that verifies that track record, so you're relying on the company's own description.
The bottom line for any mail-in digitization service: you're trusting someone else with originals that can't be replaced. Decide your own comfort level before you ship anything.
What is the iMemories SafeShip Kit, and is it safe?
The SafeShip Kit is the box iMemories ships to you for sending in your media. According to the maker, it includes:
- A crush-proof box
- Waterproof bags
- Shock-resistant bubble cushions
Free shipping to iMemories via FedEx is included with the kit, so you're not paying postage on your end.
The maker also states that no sorting or labeling of your media is necessary before you ship it back. You pack it, seal it, and send it.
How much does iMemories cost?
iMemories prices conversion per item. At the time of writing, the offer page lists:
- Videotapes: $14.99 each
- Movie film: $14.99 per 50 feet
- Photos: $0.49 each
The optional McKenzie AI enhancement is listed separately: $4.99 per videotape or 50 feet of film, and 15 cents per photo.
Downloading your digital masters is free. Ongoing access through the iMemories Cloud app costs $7.99/month or $49.99/year. Physical copies cost extra — USB drives start at $19.99 for 8GB, and DVD or Blu-ray discs are $9.99 each.
The offer page shows a 50% off promo at the time of writing. Check the offer page for the current price before you order, since promos can change.
How long does iMemories take?
The maker states you can typically expect access to your digitized memories in the app in about 2 to 3 weeks.
That's a general estimate, not a promise. Turnaround can vary with how much media you send and current order volume, and the offer page doesn't detail how those factors affect timing. If you're working against a deadline — a birthday, an anniversary — build in extra room.
Where is iMemories located?
The offer page does not list a specific company address.
It does list a customer phone number: (800) 845-7986. If you want to ask about the process or check on an order directly, that's the contact number provided.
How do I download my iMemories videos and photos?
According to the offer page, you can download and save all of your digital masters for free once digitization is complete. There's no extra fee for the files themselves.
Beyond downloading, you have other options:
- Stream your memories through the iMemories app
- Order copies on a USB drive, DVD, or Blu-ray disc for an added cost
The offer page doesn't detail the exact download interface or file formats provided. If file formats matter to you — for editing or archiving, say — it's worth asking before you order.
Is iMemories worth it?
It can be, if you have a genuine backlog. Boxes of tapes, reels of film, stacks of prints you haven't seen in decades. A service that handles the conversion for you saves you the time, the equipment, and the learning curve of doing it yourself.
Do the math first. Pricing is per videotape, per 50 feet of film, and per photo, so a large collection adds up fast. Tally your specific items before ordering so there are no surprises.
If you only have a few items — a couple of tapes, one reel — a local shop or a DIY scanner may work out cheaper. iMemories makes the most sense when you have volume to convert and convenience matters more than squeezing out the lowest possible per-item price.